What you’ll need when applying for a Personal Loan

A CommBank Personal Loan can help you move forward when you need to buy a car, consolidate your debt, improve your home, go on a holiday, get married and much more. Before you consider a Personal Loan, ensure this is the right product for your situation. Also, check out our tips for increasing the likelihood of getting your Personal Loan approved, and whether you meet our eligibility criteria before you start. Applying online for a CommBank Personal Loan can be quick and easy if you have some documents on hand before starting the application, as well as preparing other documents for verification if your application is approved. This page is a helpful guide to assist you with this process. You may not need to provide all the documents listed in this guide; only those that fit your individual situation and whenever it is required for us to verify your personal, financial or security (for Secured Personal Loans only) details.

Personal details

Identification

How much proof of ID you need to prepare will depend on whether you’re a new or existing CommBank customer.

New customers

• Australian driver's licence
• Australian birth certificate
• Passport
• Medicare card
  

If you don’t have any of the ID options above, you can visit your local branch with any two of the following:

• Birth certificate
• Citizenship certificate
• Pension card or health care card issued by Centrelink
• Household bill, e.g. rates, phone, or electricity bill.

Non-residents

• 417 – Working Holiday visa
• 462 – Work and Holiday visa

Studying, graduate and research visas

• 590 – Student Guardian visa

Temporary business visas

• 400 – Temporary Work (Short Stay Specialist) visa

Family & spousal visas

• 870 – Sponsored Parent (Temporary) visa

All other visa types

• 010, 020, 030, 040, 050, 051 – Bridging visa
• 600 – Visitor visa
• 601 – Electronic Travel Authority
• 602 – Medical Treatment visa
• 651 – eVisitor visa
• 771 – Transit visa
• 785 – Temporary Protection visa
• 790 – Safe Haven Enterprise visa
• 942 – Crew Travel Authority
• 988 – Maritime Crew visa
• Special Purpose visa

For eligible visa holders

• Your visa expiry date must be at least one month after the end of your loan term.
• We may still conduct additional verification checks before we fully approve and fund your loan.

Proof of income

If your application is approved and your salary is not paid into a CommBank account, we may need you to provide proof of your income. Please have the following documents ready on hand, depending on your individual employment situation outlined below. Note: all documents must always clearly show your full name, along with any additional requirements listed below.

Full-time and part-time PAYG employees

• Weekly – within the past 10 days
• Fortnightly – within the past 20 days
• Monthly – within the past 40 days.
  

2. Bank statement or transaction listing clearly showing three months' worth of salary credits. Depending on your pay cycle, your most recent salary credit must be within the following timeframe:

• Weekly – within the past 10 days
• Fortnightly – within the past 17 days
• Monthly – within the past 33 days.
  

3. Employment letter or employment contract and PAYG payment summary, tax return OR tax assessment notice

• Any one of the following, clearly showing your employer and income details (or hourly rate and minimum hours), start date and end date (if you’re on a fixed term contract):
  • Your employment contract, OR
  • Letter of employment
    
  • Either:
    • Your most recent PAYG payment summary, OR
    • Tax return, OR
    • Tax assessment notice (less than 18 months old) marked as 'tax ready'.
      

    4. If you’ve started a new job in the past two months, please provide us with both of the following:

    • Any one of the following, clearly showing your employer and income details (or hourly rate and minimum hours), start date and end date (if you’re on a fixed term contract):
      • Your employment contract, OR
      • Letter of employment
      • Either:
        • Your most recent bank statement or transaction listing clearly showing the income you receive, OR
        • Your most recent payslip clearly showing your employer details and net income.

        Casual employees

        • Three months' worth of payslips clearly showing your employer details and net income. Depending on your pay cycle, the most recent payslip must be within the following timeframe:
          • Weekly – within the past 10 days
          • Fortnightly – within the past 20 days
          • Monthly – within the past 40 days.
            

          2. Bank statement or transaction listing clearly showing three months' worth of salary credits. Depending on your pay cycle, your most recent pay must be within the following timeframe:

          • Weekly – within the past 10 days
          • Fortnightly – within the past 17 days
          • Monthly – within the past 33 days.
            

          3. PAYG payment summary, tax return OR tax assessment notice AND payslip

          • Any one of the following:
            • Your most recent PAYG payment summary, OR
            • Tax return, OR
            • Tax assessment notice marked as 'tax ready',
            • One most recent payslip clearly showing your employer details and net income.
              

            4. Employment letter OR employment contract AND PAYG payment summary, tax return OR tax assessment notice

            • Any one of the following, clearly showing your employer and income details (or hourly rate and minimum hours), start date and end date (if you’re on a fixed term contract):
              • Your employment contract, OR
              • Letter of employment
              • Either:
                • Your most recent PAYG payment summary, OR
                • Tax return, OR
                • Tax assessment notice (less than 18 months old) marked as 'tax ready'.
                  

                5. If you’ve started a new job in the past three months, please provide us with both of the following:

                • Either:
                  • Your most recent PAYG payment summary, OR
                  • Tax return, OR
                  • Tax assessment notice marked as 'tax ready'
                  • Either:
                    • Your most recent bank statement or transaction listing clearly showing the income you receive, OR
                    • Your most recent payslip clearly showing your full name, employer details and net income.
                      

                    Self-employed individuals

                    • If you've been running a business for at least 12 months, you’ll need to provide either:
                      • Your most recent personal tax return, OR
                      • Notice of assessment (less than 18 months old) clearly showing your ABN/ACN.

                      If you receive government benefits

                      • Age Pension
                      • Veteran Affairs Pension
                      • Disability Support Pension
                      • Family Tax Benefit Part A and B
                      • Carer’s Income
                      • Parental Leave Pay
                      • Rent Assistance
                      • Supplement Payments
                      • AUSTUDY
                      • ABSTUDY
                      • Youth Allowance

                      Please provide us with one of the following:

                      • Your bank statement or transaction listing clearly showing three months' worth of account credits (including the transaction description 'Centrelink' or similar). Depending on your payment cycle, your most recent account credit must be within the following timeframe:
                        • Weekly – within the past 10 days
                        • Fortnightly – within the past 20 days
                        • Monthly – within the past 40 days
                        • Your Centrelink income statement clearly showing the income amount you receive. Depending on your payment cycle, your most recent income statement must be within the following timeframe:
                          • Weekly – within the past 10 days
                          • Fortnightly – within the past 20 days
                          • Monthly – within the past 40 days.

                          If you receive child support and maintenance

                          • A child support agency letter, solicitor's letter or a family law court order clearly showing the income you receive, the frequency of payments and the age of the child/children,
                          • Your bank statement or transaction listing clearly showing three months' worth of account credits including the transaction description 'child support' or similar. Depending on your payment cycle, your most recent account credit must be within the following timeframe:
                            • Weekly – within the past 10 days
                            • Fortnightly – within the past 20 days
                            • Monthly – within the past 40 days.

                            If you receive rental income

                            • A bank statement or transaction listing clearly showing three months' worth of rental credits (including the transaction description 'rent', 'rental', 'lease' or similar). Depending on your payment cycle, your most recent rental credit must be within the following timeframe:
                              • Weekly – within the past 10 days
                              • Fortnightly – within the past 20 days
                              • Monthly – within the past 40 days.
                              • A letter or statement from the managing real estate agent (less than 90 days old) clearly showing the rental income you receive, any agent's fee or other deductions, the current tenancy status and a signature from the real estate agent.

                              If your rental property is new within the past three months, please provide us with both of the following:

                              • Your lease agreement clearly showing the rental income you receive, the lease period and a continuation clause (if the lease term has already lapsed), AND
                              • Your tax return (less than 18 months old) from the most recent financial year.

                              If you receive investment income

                              • A bank statement or transaction listing clearly showing three months' worth of returns (including the transaction description 'investment', 'dividend', 'share' or similar). Depending on your payment cycle, your most recent account credit must be within the following timeframe:
                                • Monthly – within the past 40 days
                                • Quarterly – within the past 4 months
                                • Bi-annually – within the past 7 months
                                • Annually – within the past 13 months.
                                • An investment letter or statement from the entity in which the funds are invested/managed clearly showing three months' worth of returns, the current value (balance) and income generated from the investment. Depending on your payment cycle, your most recent statement must be within the following timeframe:
                                  • Monthly – within the past 40 days
                                  • Quarterly – within the past 4 months
                                  • Bi-annually – within the past 7 months
                                  • Annually – within the past 13 months.

                                  Debts with other financial institutions

                                  • Your most recent bank statement clearly showing your debt repayments, OR
                                  • Account statement for your relevant debt from your other financial institution clearly showing your account number and your debt repayments or credit limit.